How to Get Call Details of Jio, Airtel, Vi, and BSNL SIM Numbers

In today’s digital age, mobile phones have become an integral part of our lives, and so have telecom services. Whether it’s for tracking personal usage, verifying suspicious activity, or simply checking call history for billing purposes, many users seek ways to obtain call details for SIM numbers across major Indian telecom networks—Jio, Airtel, Vi (Vodafone-Idea), and BSNL.

This article provides a detailed and legal guide to accessing call records from your telecom service provider. It is important to note that unauthorized access to someone else's call details is illegal and punishable under Indian laws such as the Information Technology Act 2000 and Indian Telegraph Act 1885.

1. Legal Considerations

Before trying to obtain call details, understand the legal framework:

• You can only access your own call records or records of numbers that are under your name (such as family plans or corporate accounts).

• Accessing someone else's call details without consent is illegal.

• Telecom providers release detailed CDRs only to the user or authorized government/law enforcement officials.

• Fraudulently accessing another person’s call history can lead to legal action under:

  • IT Act, Section 43 & 66

  • Indian Penal Code Sections 403, 405, and 417

  • Telegraph Act provisions

Always ensure that your intent is lawful and justified.

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2. Call Detail Records (CDRs): What Are They?

CDRs include metadata about calls made from or to your number. This data includes:

• Outgoing and incoming call numbers

• Time and date of calls

• Call duration

• Call type (incoming/outgoing/missed)

• Charges incurred (if applicable)

• Location (approximate, based on tower info)

CDRs do NOT include call content (what was said in the conversation), which can only be accessed by lawful interception with a court order.

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3. How to Get Call Details – General Methods

The common methods to obtain your SIM’s call details include:

• Official mobile app of the provider

• SMS-based services

• Customer care or visiting the store

• Online account or self-care portal

• e-Bill or monthly statements

Now let’s look at how this works for each operator.

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4. How to Get Jio Call Details

Jio, by Reliance, offers one of the most user-friendly ways to access call history.

Method 1: Using MyJio App

1. Download and install the MyJio app from Google Play Store or App Store.

2. Log in using your Jio number and OTP.

3. Tap on “Usage” from the dashboard.

4. Select “Calls” tab to view outgoing and incoming call records.

5. You can filter by date, data usage, call duration, etc.

6. You can download or email the details for future reference.

Method 2: Jio.com Website

1. Visit https://www.jio.com.

2. Login to your account using your Jio number and OTP.

3. Go to the My Statement/Usage section.

4. Choose your preferred time range (up to 6 months).

5. View or download the PDF version of the call record.

⚠️ Note: Only outgoing calls are usually shown; incoming may be limited.

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5. How to Get Airtel Call Details

Airtel also provides simple ways to access your call records via app and portal.

Method 1: Airtel Thanks App

1. Download the Airtel Thanks app.

2. Log in using your Airtel number.

3. Navigate to the “Usage” or “My Account” section.

4. Select Call History – you’ll see a list of recent calls.

5. Filter by date or duration if needed.

6. Airtel may offer 30–60 days of call logs depending on the plan.

Method 2: Airtel Self-Care Portal

1. Visit https://www.airtel.in.

2. Login > My Account > Select your mobile number.

3. Under “Billing/Usage,” find the Detailed Statement.

4. Download the bill for selected months – it includes call logs, data usage, and SMS details.

Method 3: Request by Email

You can email Airtel customer support at 121@in.airtel.com requesting your CDR for a specific time range (limited to 6 months).

Include:

• Your full name

• Mobile number

• Dates required

• Proof of identity (if requested)

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6. How to Get Vi (Vodafone-Idea) Call Details

Vi has also streamlined its usage tracking services.

Method 1: Vi App (formerly MyVodafone/MyIdea)

1. 
   

   📞 Call Detail Tracker

   Select Your SIM Jio Airtel Vi BSNL Select Plan 1 Month 3 Months 6 Months

   Scanning SIM records...

   Download the Vi app from Play Store/App Store.

2. Sign in with your mobile number and OTP.

3. Go to “My Usage” section.

4. Tap on Calls to see call history for the last 30 days.

5. You can see date, time, duration, and type of call.

Method 2: Vi Website

1. Visit https://www.myvi.in.

2. Login with your mobile number and OTP.

3. Go to the Usage or Statement section.

4. Download or view PDF statements containing call history.

Method 3: SMS Request

Some Vi plans allow request via SMS:

• Send EBILL Month (e.g., EBILL JAN) to 199

• You’ll receive the bill on your email with call details included.

Note: The call detail section may not include missed or incoming calls.

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7. How to Get BSNL Call Details

BSNL, being a public sector company, provides detailed statements primarily via website and email request.

Method 1: BSNL Self-Care Portal

1. Visit https://selfcare.bsnl.co.in.

2. Register/login using your BSNL mobile number or customer ID.

3. Navigate to Usage > Call History.

4. Select date range (max 180 days for postpaid).

5. Export or download the call log in Excel or PDF format.

Method 2: Email or Customer Care

• You can write to portalhelpdesk@bsnl.co.in or visit your nearest BSNL CSC (Customer Service Center).

• Include:

  • Mobile number

  • Time period required

  • Valid ID proof (Aadhaar, PAN, etc.)

• The details will be sent to your registered email within a few days.

📝 Tip: BSNL postpaid users receive detailed monthly bills including full call history.

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8. How Long Are Call Records Available?

• Jio – Up to 6 months via app/website.

• Airtel – Typically last 30–90 days.

• Vi – Usually up to 30 days, more on request.

• BSNL – Up to 6 months (especially for postpaid users).

Law enforcement can retrieve older records, but users usually get access to a limited history.

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9. When Can Law Enforcement Access Call Details?

Call Detail Records can be used in criminal investigations. Law enforcement agencies like police, CBI, or NIA can request call records if:

• A criminal investigation is underway

• National security concerns are involved

• Approved under Section 91 of CrPC

Only authorized officers can issue a lawful interception order, typically under strict judicial or executive oversight.

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10. Conclusion

Accessing call details of your Jio, Airtel, Vi, or BSNL number is straightforward—as long as you’re requesting your own data. Each telecom provider offers mobile apps and self-service portals that make it easy to retrieve call history.

To summarize:

Telecom	App Name	Web Portal	Max Duration
Jio	MyJio	jio.com	6 months
Airtel	Airtel Thanks	airtel.in	1–3 months
Vi	Vi App	myvi.in	1–2 months
BSNL	BSNL Selfcare	selfcare.bsnl.co.in	6 months

📌 Important: Always use official channels. Avoid third-party apps or websites that claim to provide CDRs—they are often scams or illegal.

If you're a parent, spouse, or employer trying to track someone else’s call data, you must have legal ownership or consent. Otherwise, it is considered a privacy violation and could have serious consequences.